The Florida Attorney General’s Office has filed a complaint against a roofer with offices in several cities around the state alleging the company took money from customers and failed to perform promised roof repairs.
Florida Attorney General Pam Bondi said her office had received about 70 complaints that Carlson Enterprises engaged in deceptive business practices. Some of those complaints arose from Hurricane Irma. Carlson is headquartered in Jacksonville, with offices in Daytona, Orlando, Gainesville and Tampa, according to the Florida Times-Union. The newspaper reports that the Better Business Bureau has also received complaints about the company.
According to the Times-Union:
“Carlson Enterprises took advantage of Florida homeowners, including many who were trying to pick up the pieces following the devastating impact of Hurricane Irma,” Bondi said. “Taking thousands of dollars from consumers for repairs that they fail to make is inexcusable and my Consumer Protection Division will hold the company accountable.”
The complaint states Carlson Enterprises collected payments from customers’ insurance companies, depriving many of the money needed to hire another contractor to finish the roofing work, Bondi said. The company also failed to begin numerous projects and continues to solicit new customers as recently as February, all while refusing to return calls, the Attorney General’s Office said.
A Duval County judge last week signed an injunction freezing the company’s assets over the issues with roof repairs.
There are ways to avoid being taken advantage of when it comes to roof repairs, as we pointed out in this blog post. As we wrote, “If you want high-quality work, choose a high-quality, local contractor. That means someone who has established a reputation in your community, not just someone who has set up an office.”
In Southern Florida, the right roofer could be David Bange Roofing. Since its founding, the company has provided high quality service to West Palm Beach, Fort Lauderdale, Miami and the Florida Keys.